Which is the Best ISP Billing Software in India?

In India’s fast-growing digital economy, Internet Service Providers (ISPs) play a vital role in delivering seamless connectivity to businesses and households. Whether you're running a regional broadband company or a nationwide ISP brand, managing customers, billing cycles, and data usage efficiently is crucial. That’s where choosing the Best ISP billing software becomes essential.


In this guide, we’ll explore what features define a great ISP billing tool and highlight some of the top solutions available in India today. 

Why ISP Billing Software Is Critical for Your Business

Manual billing is outdated, error-prone, and inefficient. A robust ISP billing software automates the process of:
- Generating GST-compliant invoices
- Tracking bandwidth usage and session logs
- Managing prepaid/postpaid plans
- Sending payment reminders and processing transactions
- Integrating with CRM and network hardware

The right solution helps ISPs reduce downtime, avoid revenue leakage, and offer a better experience to subscribers.

Key Features to Look for in the Best ISP Billing Software

Before choosing any billing system, consider these essential features:
✅ Automated Invoicing and Payments: Reduce manual workload and ensure timely billing
✅ Bandwidth and Data Monitoring: Track usage per user for fair billing
✅ User Management and Plan Customization: Support for tiered plans and policy control
✅ Integration: Connect with routers (like MikroTik), CRMs, SMS/email services
✅ Compliance: Ensure adherence to TRAI and GST regulations
✅ Cloud-based vs. On-Premise: Choose based on flexibility and IT capacity

Top 5 ISP Billing Software in India

NetAdmin by NetSoft Solutions

NetAdmin is a leading ISP billing software designed specifically for the Indian broadband market.

- 📌 Features: Online payments, GST billing, network integration, customer self-care portal
- ✅ Pros: India-focused, strong support team, TRAI-compliant reporting
- ❌ Cons: Slightly dated UI
- 💰 Pricing: Custom plans based on user base

Best for: Small to mid-sized Indian ISPs seeking local support

24Online by Elitecore (Sterlite Technologies)

24Online has been a trusted name for over a decade, offering a comprehensive AAA (Authentication, Authorization, Accounting) platform.

- 📌 Features: Prepaid/postpaid billing, hotspot management, franchisee billing, RADIUS support
- ✅ Pros: Highly scalable, widely adopted by ISPs and hospitality providers
- ❌ Cons: Premium pricing for advanced features
- 💰 Pricing: Tiered enterprise pricing

Best for: Large ISPs or WiFi hotspots needing scalable infrastructure

Splynx

While Splynx is developed in Europe, it’s increasingly popular among Indian ISPs due to its powerful integration capabilities.

- 📌 Features: RADIUS server, CRM, billing automation, API access, VoIP integration
- ✅ Pros: Highly customizable, supports MikroTik, Ubiquiti, and other routers
- ❌ Cons: Requires technical setup
- 💰 Pricing: Starts at ~$49/month

Best for: Tech-savvy ISPs who want flexibility and control

Antamedia ISP Billing

This Windows-based solution supports internet cafes, hotspots, and small broadband providers.

- 📌 Features: Bandwidth control, captive portal, pre-paid billing
- ✅ Pros: One-time license pricing, ideal for smaller operators
- ❌ Cons: Limited scalability, desktop-based (no cloud)
- 💰 Pricing: One-time license fee (varies by user/device count)

Best for: Café-style networks and local WiFi operators

MikroTik + Third-Party Billing Add-ons

If you’re using MikroTik routers, pairing them with open-source or commercial billing tools (like Radius Manager or Splynx) can create a cost-effective solution.

- 📌 Features: Custom network policies, RADIUS authentication, usage billing
- ✅ Pros: Flexible, hardware-level control
- ❌ Cons: Technical learning curve
- 💰 Pricing: Varies based on software/plugin

Best for: ISPs with in-house tech teams who prefer open/custom setups

How to Choose the Right ISP Billing Software

Here are a few questions to guide your decision:
- How large is your subscriber base?
- Do you need cloud access or prefer local deployment?
- Do you require integration with specific hardware like MikroTik or Cisco?
- Is your team technically equipped to handle a custom or open-source solution?
- Are compliance and tax (GST) reporting features included?

If you're a small or mid-sized Indian ISP, NetAdmin and 24Online provide reliable, region-specific support. For advanced customization and integrations, Splynx offers a great balance of features and scalability.

Final Thoughts

Finding the best ISP billing software in India depends on your specific needs, budget, and technical capacity. Whether you’re just starting or scaling nationwide, investing in the right platform can streamline your operations and improve subscriber satisfaction.

If you’re an Indian ISP evaluating software, make sure to request demos, explore integrations, and ask for local support options before deciding.

📝 Have you used any of these tools, or do you recommend another one? Let us know in the comments!

FAQs

·        🔹 What is ISP billing software?

It’s a platform used by Internet Service Providers to manage customer accounts, billings, bandwidth tracking, and plan management.

·        🔹 Is GST billing supported by Indian ISP software?

Yes, most India-focused platforms like NetAdmin and 24Online offer GST-compliant invoicing.

·        🔹 Can I use free or open-source tools?

Yes, but they often require technical expertise. Pairing MikroTik with open-source billing platforms can be budget-friendly but complex to manage.

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